You will receive your order within 3 to 5 working days.
Our shipping is complimentary within the UAE to ensure our customers get the premium experience they deserve.
We want you to be confident in your purchase. If you are not, we offer free returns and exchanges*. You have 30 days from the date of purchase to request a return or exchange. We kindly ask that you send the product back within 10 business days once a return or exchange is requested.
Return or exchange requests received after 30 days will result in store credit.
– Your order must be returned in the original packaging, including the dust bag.
– Product must be unused and show no signs of use or damage.
– Personalized products, custom orders, gift cards, and items marked as Final Sale’s are not eligible for return or exchange.
– All returns and exchanges will be processed within 2 business days after being received and checked by our team.
– During the holiday, we are happy to offer an extended return window
At our sole discretion, we reserves the right to refuse the return or exchange of any merchandise that does not meet the requirements set forth in the terms and conditions of the Returns & Exchanges policy above.
For any additional questions, please email at customerservice@sauvira.com
After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse.
In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of same or higher value by paying the remainder. You may also opt for credit note that can be redeemed later for any future purchase on our website with validity of 1 months.
This site and the materials and products on this site are provided “as is” and without warranty of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, SAUVIRA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. SAUVIRA does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. SAUVIRA does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
